PRE-ORDER SCHEDULE & PROCESS

WINTER PRE-ORDER SCHEDULE

*Please note, the below schedule is only an estimate. We do our best to update this weekly. Thank you ALL so much for your continued patience & support. Expedited orders will ship according to our direct communication and are not listed below.*

  • Orders 12600 to 12800: Shipping Week of November 24th 
  • Orders 12801 to 12921: Shipping Week of December 1st
  • Orders 12922 to 13042: Shipping Week of December 8th
  • Orders 13043 to 13163: Shipping Week of December 15th
  • Orders 13164 to 13284: Shipping Week of December 22nd
  • Orders 13285 to 13405: Shipping Week of December 29th
  • More orders will be added to this list weekly!

As our production rate increases, we expect the above schedule to improve and ship more orders out each week. Again, please check back weekly as we will update this is we continue to improve our production. 

A Note From Our Founders:

An oven is proof that heat and patience make magic! This year has not been easy for our team as we navigate scaling under pressure. We promise we are working through the kinks (even if isn't always apparent on the outside). We manufacture all products by hand and we don't skimp on quality. Trust us when we say the wait will be worth it. Although we are scaling where we can, we are not a big company with huge amounts of inventory or resources at our disposal.

Thank you for being faithful in our team and process. We're always dedicated to producing high quality products and our goal is to ensure your handmade products deliver the best experience. 


As a reminder, we operate on a PRE-ORDER basis for a few reasons. 1) We make ALL of our products lovingly by hand to perfection. 2) We take great pride in ensuring safe and high-quality products, which means there are certain things we just can't rush. And 3) Due to our insane demand, this is the most feasible way our small operation can continue to function while still trying to grow sustainably.


Standard fulfillment is typically about 4-6 weeks from your scheduled Pre-Order Month but due to the insane awareness we received from our Shark Tank appearance, fulfillment may take 8 to 10 weeks (or more) from your scheduled Pre-Order Month. Of course, we also understand that if you prefer not to wait, you may always cancel your order, although we'd hope you wait it out with us. However, instructions on how to cancel can be found on our FAQs page, along with many other answers to questions you may still have.

~ Team GoodLove

What In The GF Is A PRE-ORDER?

We're so glad you asked! A Pre-Order is when you place an order BEFORE the product is manufactured. Why do we do it this way? We're a small team of two and want to ensure the freshest and highest quality of gf goodies for our customers. With the huge influx of orders we receive, our current fulfillment process for our boutique brand takes longer than a traditional drop shipper. All orders placed sit in a specific fulfillment group. Once it's 2 weeks out for your order group to ship, we begin the process of manufacturing your group's gf goodies by hand. We thank you for agreeing to our shipping policy by placing an order through GoodLove Foods!

Lastly, here are a few reminders:

  • We ship FROZEN! This means insulated packaging and dry ice. Because of the perishability of our products, we reserve the right to hold shipments based on external factors that may cause orders to be delayed in transit and therefore thaw. 
  • However, delays caused by shippers are completely out of our control but we are more than happy to re-ship an order 1 time. Orders already shipped cannot be canceled and thawed/delayed orders cannot be canceled. If the 2nd attempt is not successful, we are happy to refund the cost of the products only. 
  • All packages are shipped in the order received! 
  • If you prefer not to wait, you are more than welcome to cancel your order using THIS FORM. Again, cancellations will only be approved if your cancel the week before your estimated shipping week.
  • If you prefer to hold your shipment for a specific date, please reply directly to your original confirmation email. If you cannot find your order confirmation, please email hello@goodlovefoods.com and reference your ORDER NUMBER.

***These are projected shipping dates and are subject to change due to unforeseen circumstances such as weather, dry ice shortages, etc. 

It's a gluten-free thang, baby

We're just a couple of Silly-Yaks (and Celiacs)