FAQs

Who is GoodLove Foods?

  • GoodLove Foods is a Gluten-Free, CPG Brand specializing in Frozen, Ready-to-Bake goods that are Unbelievably Gluten-Free.
  • Our ready-to-bake line makes it quick and easy for anyone to be a gluten-free baker in the comfort of their own home, without the mess or the stress. It's as easy as Freezer, Oven, OMG.

What products does GoodLove Foods offer?

  • Our current product line includes Gluten-Free Buttermilk Biscuits, Cinnamon Rolls with Icing, and Puff Pastry.
  • We will be launching our GF/DF & Vegan Line in 2024! Stay tuned for the best bake-at-home GF Pizza Crust you've ever had.

Are your products really safe for Celiacs?

  • YES! All of our products are 100% gluten-free and celiac-safe. We manufacture all of our products in a dedicated GF facility and ensure that all of our raw ingredients are either certified GF and/or also produced in a dedicated GF facility. 
  • Our line is also Egg-Free, Nut-Free and Soy-Free! We also all avoid seeds, coconut, oats/oat flour, pea fiber and pea protein, and psyllium husk.

Do you offer Shipping?

  • YES! We ship our goods all over the US. 
  • We require 3 Items for Shipping (8 Item Maximum) : Keep in mind that a 4-Pack equals 4 Items and a 6-Pack equals 6 Items.
  • We always ship using 2nd Day Air or any shipping option where your order is only in transit for 48 hours or less (this is required regardless of our fee because hey, it's a frozen product 😅)
  • We used thick, insulated packaging that is also curbside recyclable. Bonus!
  • For our CO Locals, Standard Shipping is $17
  • For the remaining Contiguous US States, Standard Shipping is $20  

SHIPPING POLICY

  • Shipping issues outside of our control, including carrier delays, damage, loss, and theft, can totally happen, and we recommend adding Package Protection to your order. We hate to do it, but GoodLove does reserve the right to refuse refunds or reshipments for orders placed without coverage.
  • I know it's a bummer, but we can't ship to PO Boxes due to the nature of our product.
  • But hey, we get it! Mistakes happen. In certain cases we'll happily re-ship a new order at a $17 fee. 
  • Make sure your shipping address is correct! We're not liable for damaged products due delays caused by incorrect shipping information.
  • Because our products are perishable, once an order ships we cannot redirect it to a different address as this causes delays that result in damaged product. We are not liable for damaged products caused by redirected shipments made by the receiver.
  • All shipping information can be found in your original confirmation email. As soon as a label is printed, the tracking number is added to your Order Page and an email shipping confirmation is also sent. Make sure your email address associated with your account is correct!
  • Ultimately our goal is for your to have the BEST experience and we do our absolute best to ensure our shipments arrive frozen. Thank You

Do you offer Pick-Up?

Can I find GoodLove Foods in stores?

  • You sure can! Check out our NEW STORE LOCATOR page to find a retailer near you.
  • We'll be increasing our footprint as we grow, but in the meantime, if there are stores you want to see us in, we'd love to know!
  • Send your store requests to: hello@goodlovefoods.com